Heat Pump Repair
Fast, Accurate Diagnostics

Signs Your Heat Pump Needs a Service Call

• Not heating in winter, or blowing cool air. Often a refrigerant charge issue, a failed reversing valve, or a compressor problem.
• Visible ice buildup on the outdoor unit. A normal defrost cycle clears light frost; a coil that stays coated in ice usually points to a defrost control fault, low refrigerant, or restricted airflow.
• Short cycling. The system turns on and off in short bursts instead of running a full cycle — often oversizing, a thermostat sensor issue, or an electrical component wearing out.
• Unusual noises. Grinding, buzzing, or clicking at startup can indicate a failing compressor, a loose reversing valve solenoid, or a fan motor issue.
• Rising utility bills with no change in usage. A sign the system is running longer than it should to hit the same temperature.

Why Heat Pump Diagnostics Aren't the Same as Furnace or AC Repair

A furnace technician troubleshoots gas valves, ignitors, and heat exchangers. An AC technician troubleshoots one-direction refrigerant flow. A heat pump combines both worlds and adds a reversing valve, a defrost control board, and a system that has to correctly identify whether it should be heating or cooling at any given moment. Diagnosing a heat pump means checking refrigerant charge and pressures in both heating and cooling mode, testing the reversing valve under load, and verifying the defrost cycle is triggering correctly for outdoor conditions — steps that don't exist on a standard furnace or straight-cool AC system. Our technicians are trained specifically on this equipment, not treating it as a furnace with an extra part bolted on.

Repair or Replace?

Age, refrigerant type, and the specific component that failed all factor into the repair-versus-replace decision. A failed capacitor or blower motor on a five-year-old system is a straightforward repair. A failed compressor on a system that is already 10-15 years old or more, especially one still running older R-410A refrigerant, often makes more sense to replace than to sink a major repair bill into. We'll walk you through the real numbers on your specific system before recommending either path — see our upfront pricing promise for how every quote works.

24/7 Emergency Availability

A heat pump that stops heating during a cold snap isn't a problem that can wait until Monday. We offer emergency heat pump repair across the Salt Lake Valley and Davis County, seven days a week.

If your heat pump is closer to the end of its service life than the beginning, it may be time to talk about heat pump installation instead of another repair. And once your system is running well again, a seasonal maintenance visit is the most reliable way to catch small issues before they turn into a no-heat call. Book online now or call for same-day diagnosis.