Water Heater Repair
Across the Wasatch Front
Signs Your Water Heater Needs Repair
- No hot water or only lukewarm water — often a failed heating element, thermostat, or gas valve
- Water pooling or leaking around the base — always treat this as urgent
- Rusty or discolored hot water — usually internal corrosion or a spent anode rod
- Popping, rumbling, or knocking — sediment built up at the bottom of the tank
- Rotten-egg smell from the hot water — typically a failing anode rod
- Pilot light that won't stay lit — a thermocouple or ignition problem
- A dripping relief valve — a sign of excess pressure or temperature
Hard Water Is Hard on Water Heaters
Utah's hard water leaves mineral scale inside tanks and tankless heat exchangers alike. Over time that sediment insulates the water from the burner or elements, so the heater works harder, makes noise, and wears out sooner. A flush and inspection often restores performance, and we'll tell you if a water softener would protect your next one.
A Leaking Tank Won't Wait — Neither Do We
A leak is a threat to your floors, drywall, and anything stored nearby. We offer same-day appointments and 24/7 dispatch for after-hours emergencies. If water is actively leaking, shut off the cold-water supply valve on top of the tank, turn the gas valve to “pilot” or switch off the breaker, and call us.
We Diagnose the Actual Failure First
Before recommending anything, we pinpoint what failed — thermostat, element, gas valve, thermocouple, anode rod, or the temperature-and-pressure relief valve — so you only pay for the repair you need. We service tank and tankless units, including Rheem, Navien, and Rinnai. For tankless error codes and descaling, see our tankless water heater repair page.
Repair or Replace?
Once a tank is past 10–12 years old, the tank itself is leaking, or it keeps failing, replacement usually makes more financial sense. If that's where you are, we'll walk you through water heater installation options, tank and tankless, with financing available.
Upfront Pricing, Same-Day Service
Every plumbing visit starts with a $29 dispatch fee and a written quote before any work begins — no hourly billing. See our pricing promise. We repair water heaters across the Salt Lake Valley and Davis County, including Salt Lake City, Murray, Sandy, West Jordan, Bountiful, Centerville, Farmington, Kaysville, and Layton.
Book online now or call (385) 324-7301.
Water Heater Warning Signs
A quick look at the warning signs that a water heater may need attention. If you notice any of them, call us and we will take a look.
What Our Water Heater Repair Customers Say
Real reviews from Salt Lake Valley homeowners
Great experience! We had the water heater flushed with their $29 special. They wore protectors on their feet, were kind & friendly, shared possible services afterwards but weren’t pushy when we didn’t choose next steps and were sure to clean up thoroughly when job was finished. …
I had a wonderful experience with Aireo. my furnace quit working and Kyle came out, looked it over and gave me a few choices to fix it. I ended up choosing to replace it and got a new water heater at the same time. …
I saw a flyer in the mail for some needed services from a new group in the area and thought I'd give Aireo a call. I scheduled a water heater flush and was surprised how simple scheduling was to set up online. They kept me updated with texts and a call, showed up right on time. …
Water Heater Repair Questions, Answered
Should I repair or replace my water heater?
Once a tank is past 10 to 12 years old, the tank itself is leaking, or it keeps failing, replacement usually makes more financial sense. A bad thermostat, element, thermocouple or relief valve on a younger tank is usually a repair. We diagnose first and quote the repair in writing. If replacement is the better value, we'll walk you through tank and tankless options.
What should I do if my water heater is leaking?
Shut off the cold-water supply valve on top of the tank, turn the gas valve to pilot or switch off the breaker, and call us at (385) 324-7301. Our phones are answered 24/7, and we dispatch for after-hours emergencies. A leak from the tank itself is always urgent.
Why is my water heater popping or rumbling?
Popping, rumbling or knocking is usually sediment built up at the bottom of the tank. Utah's hard water leaves mineral scale that insulates the water from the burner or element, so the heater works harder and wears out sooner. A flush and inspection often restores performance.
Why does my hot water smell like rotten eggs or look rusty?
A rotten-egg smell is typically a failing anode rod, and rusty or discolored hot water usually points to internal corrosion or a spent anode rod. We'll tell you whether the tank can be saved or whether it's time to replace it.
How much does a water heater repair cost?
The visit starts with a $29 dispatch fee that is applied toward any repair you approve. After we find what failed, you get a written quote before any work begins, and we never bill by the hour. See our pricing promise.
Do you repair tankless water heaters?
Yes. We service tank and tankless units, including Rheem, Navien and Rinnai. For error codes and descaling, see our tankless water heater repair page.
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