FAQ

How do I keep my pipes from freezing? What if a pipe freezes?

Straight answers from Aireo's licensed HVAC, plumbing and electrical techs serving Davis County, the Salt Lake Valley, Weber County and north Utah County.

Utah cold snaps can drop well below freezing for days at a time, and a frozen pipe can split and flood a home in minutes once it thaws. A few steps before winter go a long way.

Before the first hard freeze

  • Outdoor spigots: disconnect garden hoses, then shut off and drain the spigot from the inside valve (unless you have frost-free hose bibs).
  • Sprinkler systems: have the lines blown out before the first hard freeze, and shut off and drain the backflow preventer.
  • Insulate vulnerable pipes: pipes in crawl spaces, garages, unheated basements and exterior walls are most at risk. Foam pipe insulation is inexpensive and easy to install.
  • Seal drafts near pipes where cold air gets in, like rim joists, crawl space vents and garage walls.
  • Know where your main water shutoff is. Find it now, not during an emergency, and make sure it turns.

During extreme cold

  • Keep the thermostat at 55°F or higher, even when you're away.
  • Open cabinet doors under sinks on exterior walls so warm air reaches the pipes.
  • Let faucets on exterior walls drip slowly. Moving water is less likely to freeze.
  • Keep the garage door closed if pipes or a water heater are in the garage.

If a pipe freezes

Signs: a faucet gives a trickle or nothing, or there's frost on a visible pipe.

  • Open the faucet so melting water can flow.
  • Gently warm the pipe with a hair dryer, heating pad or space heater, starting near the faucet and working back.
  • Never use an open flame or a torch.
  • If you can't find the frozen section or can't reach it, call us.

If a pipe bursts

  1. Shut off the main water valve immediately.
  2. Turn off power to wet areas if it's safe to reach the breaker.
  3. Move belongings and start soaking up water.
  4. Call (385) 324-7301. Phones are answered 24/7, with after-hours emergency dispatch.

How Aireo helps

Our licensed plumbers repair burst and damaged pipes, find hidden leaks and can repipe homes with aging or vulnerable plumbing. You get a written quote before any work begins. See leak detection and repair and repiping.

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